On behalf of our client, Lemberg & Associates recently filed a complaint in U.S. District Court, Eastern District of Arkansas, against Frontline Asset Strategies. Our client alleges that Frontline Asset Strategies garnished her tax return for over $2,600, leaving her with a balance due of about $65. Frontline Asset Strategies called her and demanded that she pay over $2,700. When our client explained that she had the majority of the debt had been paid, Frontline Asset Strategies refused to acknowledge that, and insinuated that our client was a liar. When she asked for their company name, they refused to disclose it. In addition, after asking to speak to a manager, our client was placed on hold for over a half hour, and was forced to disconnect the call.
The lawsuit charges that Frontline Asset Strategies violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior; by not disclosing the identity of the debt collection agency during a call; by using false, deceptive, or misleading representation in connection with the collection of a debt; by misrepresenting the amount of a debt; and by employing false and deceptive means to collect a debt. The lawsuit also charges that Frontline Asset Strategies violated the Arkansas Fair Debt Collection Practices Act.