On behalf of a client, Lemberg & Associates recently filed a complaint in U.S. District Court, District of Massachusetts, against Capital Recovery Systems. Our client alleges that the debt collector who contacted him didn’t tell our client the name of the debt collection agency or that he was calling in an attempt to collect a debt. Moreover, our client says that, when he asked for a letter indicating the name of the debt collection agency, the Capital Recovery Systems debt collector refused to do so, and instead asked for our client’s email address. Our client did not want to share his email address, and asked that the letter be mailed to him. The debt collector refused.
The lawsuit charges that Capital Recovery Systems violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior, by not disclosing the identity of the debt collection agency, by not saying that phone call was an attempt to collect a debt, and by not sending a validation notice within five days of contacting our client.