The Bureaus, also known as TBI, The Bureaus, Inc., and Doctor’s Service Bureau, is a third party debt collector that operates out of the Chicago area. They collect for the medical, credit card, veterinary, banks and debt buyer industries. While their website says that “courtesy, competency, and concern are among the hallmarks of TBI people,” a quick glance online calls that into question.
The Better Business Bureau has issued the collection agency an “F” rating, and posted an alert on their page about them. The alert stems from the fact that the BBB has tried to contact the collection agency, but their mail is returned.
A court of law has also questioned the “competency” of The Bureaus by finding against them in a lawsuit that was filed claiming that the debt collection agency violated the Fair Debt Collection Practices Act. It was alleged that the debt collectors from the collection agency sent out collection letters insinuating that they were attorneys, while in fact they were not. People complain online that The Bureaus adds unreasonable amounts of interest and fees to their bill, or tries to collect debts that aren’t even theirs. They allege that the debt collectors from the agency won’t stop calling, even though they tell them that they don’t owe a debt.
Stop The Bureaus Harassment
The Fair Debt Collection Practices Act was signed into law in order to protect consumers from debt collectors who go to any means to collect a debt. Every debt collector must abide by the rules or face the possibility of being sued for violations in a court of law.
One of the foundations of the Act is that when a consumer is dealing with a debt collector, they have the right to know whom they’re dealing with. Debt collectors aren’t allowed to pretend to be someone that they’re not, such as police officers, agents with the IRS, court personnel or attorneys.
The law also gives consumers the right to verify that a debt is really theirs before they can be expected to pay it. But some debt collectors still call on the phone demanding payment before they’ve ever verified that they’re contacting the right person. In fact, they must issue a letter to the consumer within five days of their contact telling them the name of the original creditor, the amount of the original loan and the amount of any fees or interest that they’ve added. The consumer then has a right to dispute the debt if they don’t think it’s theirs. This should be done in a letter mailed to the debt collector by certified mail, return receipt requested.
The Bureaus Contact Information
35353 Eagle Way
Chicago, IL 60678-1353
How to Stop the Harassment Now
Complete the form to the right for a FREE evaluation, or call Toll-Free . The legal team at Lemberg & Associates is committed to holding debt collectors accountable, and will fight for your rights under the Fair Debt Collection Practices Act.
Note to Readers
The Information on this website is assembled using many public online and offline sources, such as debt collection agency websites, BBB data, regulatory agency reports and websites, and data available through Pacer. It neither is nor is intended to be the full or complete description of any company's business. To the extent any portion of the website is non-factual in nature, it constitutes our opinion only. We ask that you not rely on any information here in deciding whether or not to do business with any company mentioned on this website. Nothing here constitutes or is intended to constitute legal advice. If any reader or user of this website has a question about specific sources for any information used here, click here to submit an inquiry.
If you have been the victim of harassment or illegal or unfair debt collection practices, contact the Fair Debt Attorneys at Lemberg & Associates immediately to discuss your options and protect your rights. When you owe creditors money, you are protected by the Fair Debt Collection Practices Act, as well as other federal and state laws. If a debt collector has violated your rights, you may be entitled to up to $1000 in damages, and they may even have to pay your attorney fees. Sergei Lemberg, and the attorneys at Lemberg & Associates have helped countless people to assert their legal rights with debt collectors. Don't be intimidated by illegal debt collection practices. For more information, contact Lemberg & Associates today at .
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