About NCO Collection Agency
When it comes to debt collection agencies, NCO Group is the big daddy. NCO collections has over 100 offices in 11 countries and an estimated 30,000 employees. Within the U.S., NCO Financial System has offices in Alabama, Arizona, Arkansas, California, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Outside of the U.S., NCO Financial System has offices in Antigua, Australia, Barbados, Canada, Dominican Republic, Guatemala, India, Mauritius, Mexico, Panama, Philippines, Puerto Rico, United Kingdom, and Uruguay.
The NCO collection agency collects on behalf of clients in almost every sector, including telecommunications, banking, retail, student loans, healthcare, cable, utilities, and the government. The company boasts that it serves 40% of the Fortune 500. For smaller and medium-sized businesses, NCO Financial collection activities partner with Transworld Systems, Inc. in Transworld’s “GreenFlag Profit Recovery System.” NCO Financial boasts that more than 60,000 businesses use Transworld for collections in a fixed-fee (as opposed to contingency fee) arrangement. If you are contacted by NCO Financial Systems, it is vital that you understand your rights as they pertain to debt collection.
In April 2012, the NCO Group announced that it had merged with APAC Customer Services, and that Expert Global Solutions would act as the holding company for both NCO and APAC. At that time, the company said that the merger would result in a combined $2 billion in annual revenues and more than 120 call centers.
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